Privacy Policy

Last updated: 29-12-2027

OSSO Estates (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with us, including through our website, WhatsApp, Meta (Facebook & Instagram) lead forms, and other communication channels.

1. Information We Collect

We may collect and process the following personal data:

  • Full name

  • Email address

  • Phone number (including WhatsApp)

  • Property preferences and budget

  • Location or areas of interest

  • Any information you voluntarily provide via forms, messages, or inquiries

When you submit information through Facebook or Instagram lead forms, Meta may also collect data according to their own privacy policies.

2. How We Use Your Information

We use your personal data for the following purposes:

  • To respond to inquiries and property requests

  • To provide real estate services, listings, and investment opportunities

  • To schedule viewings or consultations

  • To send follow-up communications via phone, email, or WhatsApp

  • To improve our services, marketing, and customer experience

  • To comply with legal and regulatory obligations

We do not sell your personal data to third parties.

3. Legal Basis for Processing

We process personal data based on one or more of the following:

  • Your consent

  • Performance of a contract or pre-contractual steps

  • Legitimate business interests

  • Compliance with applicable Moroccan regulations

4. Data Sharing

Your data may be shared only with:

  • Authorized OSSO Estates team members

  • Trusted service providers (CRM systems, marketing platforms, cloud storage) strictly for operational purposes

  • Legal or regulatory authorities if required by law

All partners are required to protect your data and use it solely for agreed purposes.

5. Data Storage & Security

We take appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. Data is stored securely and accessed only by authorized personnel.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Your Rights

You have the right to:

  • Request access to your personal data

  • Request correction or deletion of your data

  • Withdraw consent at any time

  • Object to certain types of processing

To exercise these rights, contact us using the details below.

8. Third-Party Platforms

Our services may involve third-party platforms such as Facebook, Instagram, WhatsApp, or HubSpot. These platforms operate under their own privacy policies, and OSSO Estates is not responsible for their data practices.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Information

For privacy-related questions or requests, contact:

OSSO Estates
Email: ossoestates@protonmail.com
Tangier, Morocco